Privacy Policy
Last updated June 23, 2026
This privacy notice for SAM 9 PTY LTD (doing business as Critiqual Performance) (“we”, “us”, or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:
Visit our website at https://critiqualperformance.com or any website of ours that links to this privacy notice
Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns?
Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@critiqualperformance.com.
SUMMARY OF KEY POINTS – PRIVACY POLICY
Personal information we process:
We may process personal information depending on how you interact with us and the Services. Sensitive information:
We do not process sensitive personal information. Third parties: We do not collect information from third parties.
Purpose of processing:
We use your information to provide, improve, and administer our Services, communicate with you, enhance security, and comply with the law.
Sharing information:
We may share your information in specific situations and with specific third parties, including analytics and advertising partners such as Google. Information safety: We implement technical and organisational security measures. However, no system is 100% secure. Your rights: Depending on your location, you may have rights regarding your personal data. Exercising your rights: You can do so by contacting us at info@critiqualperformance.com.
Privacy Policy
Last updated June 23, 2026
SUMMARY OF KEY POINTS – PRIVACY POLICY
- WHAT INFORMATION DO WE COLLECT?
- HOW DO WE PROCESS YOUR INFORMATION?
- WHAT LEGAL BASES DO WE RELY ON?
- WHEN AND WITH WHOM DO WE SHARE INFORMATION?
- DO WE USE COOKIES?
- HOW DO WE HANDLE SOCIAL LOGINS?
- HOW LONG DO WE KEEP YOUR INFORMATION?
- HOW DO WE KEEP YOUR INFORMATION SAFE?
- WHAT ARE YOUR PRIVACY RIGHTS?
- DO-NOT-TRACK PRIVACY POLICY FEATURES
- DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY POLICY RIGHTS?
- OTHER REGIONAL RIGHTS
- DO WE MAKE UPDATES TO THIS NOTICE?
- HOW TO CONTACT US
- REVIEWING OR DELETING YOUR DATA
1. WHAT INFORMATION DO WE COLLECT?
We collect personal information that you provide voluntarily, such as:
Names
Phone numbers
Email addresses
Mailing addresses
Job titles
Usernames and passwords
Sensitive information: Not collected.
Payment data: Handled securely via Payfast.
Social logins: If used, we collect information provided by the social media platform.
2. HOW DO WE PROCESS YOUR INFORMATION?
We use your data to:
Create and manage accounts
Deliver services
Facilitate user communication
Prevent harm or fraud
3. WHAT LEGAL BASES DO WE RELY ON?
Depending on your location, we may rely on:
Your consent
Contractual necessity
Legal obligations
Legitimate interests
Protection of vital interests
4. WHEN AND WITH WHOM DO WE SHARE INFORMATION?
Business transfers – during mergers or acquisitions
Service providers – for legitimate business purposes
Analytics and advertising partners – we share information with Google, via Google Analytics and Google Signals, for analytics, remarketing, and advertising purposes
5. DO WE USE COOKIES?
Yes. We use cookies and other tracking technologies for security, personalisation, and analytics. These include third-party tools like Google Analytics.
We also use Google Analytics’ advertising features, including Google Signals. If you are signed into your Google Account and have Ads Personalisation turned on, this allows us to receive aggregated, anonymised data about how you interact with our Services across different devices and browsers. This data may be used to build remarketing audiences, so that you may see ads from us on other websites or platforms you visit.
You can control this at any time through your Google Account’s Ads Settings, or by opting out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.
6. HOW DO WE HANDLE SOCIAL LOGINS?
When using social media to log in, we may receive your public profile info, name, and email. Use of this info is subject to this privacy policy.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
We retain your information for as long as necessary to provide services, comply with laws, or until account deletion.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
We use secure systems and procedures. However, no online transmission is guaranteed to be completely secure.
9. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your region, your rights may include:
Access
Correction
Erasure
Restriction
Data portability
Objection
Withdrawal of consent
10. DO-NOT-TRACK PRIVACY POLICY FEATURES
We do not currently respond to DNT browser signals, as no standard has been adopted yet.
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY POLICY RIGHTS?
Yes. You may have the right to:
Access
Delete
Correct
Opt out of data sale or targeted advertising
Receive a copy of your data
Appeal a denied request
12. OTHER REGIONAL RIGHTS
If you reside in Australia, New Zealand, Canada, the EU, UK, Switzerland, or South Africa, you may have similar rights under local law.
13. DO WE MAKE UPDATES TO THIS NOTICE?
Yes. We update this notice as necessary. The latest version will be posted with a revised date.
14. HOW TO CONTACT US
SAM 9 PTY LTD
5 Harling Road, Mulbarton
Johannesburg, Gauteng 2091
South Africa
Email: info@critiqualperformance.com
15. REVIEWING OR DELETING YOUR DATA
To review, update, or delete your personal data, please email us at info@critiqualperformance.com.